We are seeking a dedicated Customer Support Executive to join our dynamic team in West Bengal. The ideal candidate will be responsible for providing exceptional customer service in an international voice process environment. As a Customer Support Executive, you will be the first point of contact for our customers, addressing their inquiries and resolving issues efficiently and effectively.

Key Responsibilities:
Handle inbound and outbound calls to assist customers with their queries related to our products and services.
Provide accurate information and solutions to customer issues, ensuring a high level of customer satisfaction.
Maintain detailed records of customer interactions and transactions in our database.
Collaborate with team members and other departments to resolve complex customer issues.
Participate in training sessions to enhance product knowledge and customer service skills.




Adhere to company policies and procedures while maintaining a qualified demeanor.

Required Skills:
Solid communication skills in English, both verbal and written.
Experience in customer support, particularly in an international BPO setting.
Ability to work in a rapid-paced environment and handle multiple tasks simultaneously.
Proficiency in using computer systems and software for customer management.
A positive attitude and a passion for helping customers.

If you are looking for an opportunity to grow your career in customer support and are passionate about delivering excellent service, we encourage you to apply. Join us in making a difference in our customers' experiences!

📌 Customer Support Executive Kolkata
🏢 Transcendence Human Resources Private
📍 Kolkata