24 Oct
|
CUBETIQ CONSULTING SERVICES
|
India
24 Oct
CUBETIQ CONSULTING SERVICES
India
We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Haryana. The ideal candidate will possess excellent communication skills and a strong commitment to providing exceptional customer service. As a Customer Support Executive, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction through various channels including phone, email, and chat.
Key Responsibilities:
Manage inbound and outbound calls to assist customers with their inquiries and provide solutions to their problems.
Conduct telecalling to potential customers to promote our services and products.
Handle email correspondence efficiently, ensuring timely responses to customer queries.
Collaborate with the sales team to support inside sales efforts and contribute to achieving sales targets.
Maintain accurate records of customer interactions and transactions in our database.
Participate in training sessions to enhance product knowledge and customer service skills.
Required Skills:
Strong verbal and written communication skills.
Experience in customer support or telecalling roles.
Familiarity with email processes and blended customer service environments.
Ability to work in a fast-paced workplace and handle multiple tasks simultaneously.
A proactive approach to problem-solving and customer engagement.
If you are passionate about customer service and have the skills to excel in a dynamic workplace, we encourage you to apply for this exciting chance.
📌 Customer Support Executive Gurugram (India)
🏢 CUBETIQ CONSULTING SERVICES
📍 India