We are seeking a motivated and dynamic Collection Executive to join our team in Maharashtra. The ideal candidate will be responsible for managing outbound calls to customers, ensuring timely collection of dues, and maintaining positive customer relationships. As a Collection Executive, you will play a crucial role in our customer relationship management efforts, particularly within the BFSI sector.

Key Responsibilities:
Conduct outbound calls to customers for collection purposes, ensuring adherence to company policies and regulations.
Maintain accurate records of customer interactions and transactions, documenting details of inquiries, complaints, and comments.
Build and maintain solid relationships with customers to facilitate effective communication and resolution of issues.
Collaborate with team members to achieve collection targets and improve overall performance.




Provide feedback to management regarding customer concerns and potential areas for improvement in the collection process.

Required Skills:
Solid communication skills, both verbal and written.
Ability to handle customer inquiries and resolve issues effectively.
Familiarity with customer relationship management practices.
Experience in outbound calling and collections is a plus.
Knowledge of the BFSI sector is advantageous.

If you are a self-starter with a passion for customer service and collections, we encourage you to apply for this exciting chance. Join us in making a difference in our customers' financial journeys.

📌 Collection Executive Mumbai
🏢 D7CODE Technologies
📍 Mumbai