SHARAYU HYUNDAIJob Description – Bodyshop Advisor

Department: Service – Bodyshop

Designation: Bodyshop Advisor

Location: Navi Mumbai

Experience: 1–8 years preferred in an automobile bodyshop or collision repair service

Industry: Automobile / Automotive Service

Job Purpose

To manage customer requirements related to accident repairs, coordinate vehicle inspections and repair processes, and ensure timely vehicle delivery with high customer satisfaction.

Key Responsibilities
Attend to customers visiting the bodyshop for accident repairs, denting, painting, and insurance-related services.
Inspect vehicles, understand customer concerns, and prepare initial repair estimates.
Coordinate with insurance surveyors for vehicle inspection, approvals, and claim documentation.
Prepare job cards and explain repair procedures, estimated costs, and delivery timelines to customers.
Coordinate with technicians, the denting and painting team, and the spare parts department to ensure smooth repair operations.
Monitor repair progress and keep customers updated on vehicle status.
Ensure timely vehicle delivery and maintain service quality standards.
Handle customer queries, complaints,



and follow-ups professionally.
Maintain accurate records of job cards, estimates, insurance claims, and customer communications.
Ensure compliance with company processes and customer service standards.

Required Skills
Valuable communication and customer-handling skills.
Basic technical knowledge of automobile body repairs, denting, and painting.
Understanding of motor insurance claims and surveyor coordination.
Valuable coordination, follow-up, and problem-solving skills.
Basic computer knowledge and documentation skills.
Customer-focused attitude and ability to work in a team.

Qualification
Graduate or Diploma in Automobile / Mechanical Engineering preferred.
Relevant experience in an automobile dealership bodyshop will be an advantage.

Preferred Candidate Profile
Experience as a Bodyshop Advisor, Accident Repair Advisor, or Insurance Coordinator in an automobile dealership.
Candidates with Hyundai dealership experience will be preferred.

Interested candidates may share their updated resume with the HR team.

Regards,

Team HR
Sharayu Hyundai

📌 Bodyshop Advisor Navi Mumbai
🏢 Sharayu Hyundai
📍 Navi Mumbai