We are seeking a dedicated and enthusiastic Customer Support Representative to join our team in Karnataka. In this role, you will be the first point of contact for our customers, providing exceptional service and support in a fast-paced international call center workplace. Your primary responsibility will be to assist customers with their inquiries, resolve issues, and ensure a positive customer experience.

Key Responsibilities:
Handle incoming customer calls and respond to inquiries in a skilled and courteous manner.
Provide accurate information regarding products and services, addressing customer concerns effectively.
Document customer interactions and maintain detailed records of inquiries and resolutions.
Collaborate with team members to improve service delivery and customer satisfaction.




Participate in training sessions to enhance product knowledge and customer service skills.

Required Skills:
Strong communication skills, both verbal and written.
Ability to work in a team-oriented environment.
Proficiency in handling customer inquiries and resolving issues.
Familiarity with international call center operations and BPO processes is a plus.
A customer-centric attitude with a passion for helping others.

If you are looking to start your career in customer support or have some experience in the field, we encourage you to apply. Join us in delivering outstanding service to our customers and be a part of our agile team!

📌 Customer Support Representative Bengaluru
🏢 Conviction
📍 Bengaluru