24 Oct
|
Dreams Solutions
|
Chennai
24 Oct
Dreams Solutions
Chennai
We are seeking a dedicated Telecalling Officer to join our team in Tamil Nadu. The ideal candidate will be responsible for engaging with customers over the phone, providing information about our products and services, and assisting with inquiries. This role is crucial in enhancing customer satisfaction and driving sales through effective communication and relationship-building skills.
Key Responsibilities:
Conduct outbound calls to potential and existing customers to promote our banking products and services.
Provide exceptional customer service by addressing inquiries and resolving issues promptly.
Maintain accurate records of customer interactions and transactions in our database.
Collaborate with the sales team to achieve targets and improve customer engagement strategies.
Stay updated on product knowledge and industry trends to effectively communicate with customers.
Required Skills:
Strong communication and interpersonal skills.
Experience in telecalling, telesales, or customer service is preferred.
Knowledge of banking products and services is a plus.
Ability to work in a rapid-paced workplace and handle multiple tasks.
Proficiency in using call center software and CRM systems.
If you are passionate about customer service and have a knack for sales, we encourage you to apply for this exciting prospect as a Telecalling Officer.
📌 Telecalling Officer Chennai
🏢 Dreams Solutions
📍 Chennai