We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in West Bengal. The ideal candidate will be responsible for providing exceptional customer service and support to our clients in an international call center environment. As a Customer Support Executive, you will play a crucial role in ensuring customer satisfaction and resolving inquiries efficiently.

Key Responsibilities:
Handle inbound and outbound calls to assist customers with their inquiries and issues.
Provide accurate information regarding products and services to customers.
Resolve customer complaints and issues in a timely and qualified manner.
Maintain a high level of customer satisfaction through effective communication and problem-solving skills.
Document customer interactions and feedback in the system for future reference.




Collaborate with team members to improve service delivery and customer experience.
Participate in training sessions to enhance product knowledge and customer service skills.

Required Skills:
Strong communication skills, both verbal and written.
Ability to work in a fast-paced environment and handle multiple tasks.
Basic knowledge of customer service principles and practices.
Familiarity with BPO and international call center operations is a plus.
A positive attitude and willingness to learn.
Freshers are welcome to apply.

If you are passionate about customer service and looking to start your career in a energetic setting, we encourage you to apply for this exciting prospect as a Customer Support Executive.

📌 Customer Support Executive Kolkata
🏢 Hird Services Private
📍 Kolkata