We are seeking a dedicated Customer Support Executive to join our team in the Mumbai region. The ideal candidate will be responsible for providing exceptional customer service and support through various communication channels, primarily focusing on international voice processes. This role is crucial in ensuring customer satisfaction and maintaining the company's reputation for quality service.

Key Responsibilities:
Handle inbound and outbound calls to assist customers with inquiries, complaints, and support requests.
Provide accurate information regarding products and services to customers.
Resolve customer issues efficiently and effectively, ensuring a positive customer experience.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve service delivery and customer satisfaction.




Participate in training sessions to enhance product knowledge and customer service skills.

Required Skills:
Solid communication skills, both verbal and written.
Experience in international voice processes or customer support roles.
Ability to handle challenging situations with professionalism and empathy.
Proficiency in using customer service software and tools.
A customer-centric mindset with a passion for helping others.

If you are a motivated individual with a passion for customer service and meet the experience requirements, we encourage you to apply for this exciting chance to be part of our agile team.

📌 Customer Support Executive Mumbai
🏢 CONVERSE PLACEMENT SERVICES INDIA PRIVATE
📍 Mumbai