Automobile Customer Service Advisor

Company: autobahn mahindra
Job Location: Kochi, Keralam, India
Employment Type: Full-time

Role Description

This is a full time, in office role for an Automobile Customer Service Advisor, located in Kochi. The role involves managing customer queries, providing excellent customer service, and ensuring customer satisfaction. The advisor will assist customers with their service requirements, maintain records, coordinate with the service team, and deliver a positive customer experience. The position also requires effective communication via telephone and in person, addressing customer concerns promptly and professionally.

Qualifications

Robust skills in Customer-focused Service and ensuring Customer Satisfaction
Proficiency in Customer Support and Customer Service
Excellent Telephone Manner and communication skills
Exceptional interpersonal and problem-solving skills
Ability to work collaboratively and maintain a positive relationship with clients
Prior experience in the automotive industry or customer service roles is a plus
Mechanical/ automobile diploma/degree, with additional training or certification as an advantage .

📌 Automobile Customer Service Advisor Kochi
🏢 AUTOBAHN MAHINDRA
📍 Kochi