We are seeking a motivated and enthusiastic International Voice Process Associate to join our team. This role is ideal for freshers looking to start their career in customer service. As an International Voice Process Associate, you will be responsible for handling customer queries through calls and providing appropriate solutions. You will assist customers with their questions, requests, and concerns, ensuring a high level of customer satisfaction through skilled and courteous communication.

Key Responsibilities:
Handle customer queries through calls and provide appropriate solutions.
Assist customers with their questions, requests, and concerns.
Maintain accurate customer information and update records in the system.
Follow company guidelines and meet daily performance targets.




Ensure customer satisfaction through professional and courteous communication.
Coordinate with internal teams to resolve customer issues.

Required Skills:
Good communication skills in English.
Basic computer knowledge.
Positive attitude and willingness to learn.
Valuable listening and problem-solving skills.
Ability to work in a team and adapt to a fast-paced environment.

This position offers a market-competitive salary range and is located in West Bengal. If you are a fresher with a passion for customer service and a desire to grow in a dynamic environment, we encourage you to apply.

📌 International Voice Process Associate Kolkata (India)
🏢 Hird Services Private
📍 India