Reservationist & Guest Relationship Executive is needed in a Hospitality Private Limited in Surat, Gujarat

Company: EH Jobs
Job Location: Surat, Gujarat, India
Employment Type: Full time
Experience Required: 1+ years
Salary: 2,64,000 - 3,00,000 per year

Job Title: Reservationist & Guest Relationship Executive

Location: Surat, Gujarat Department: Reservations Employment Type: Full-Time Salary: 22,00025,000 per month Experience: Fresher or up to 1 year Qualification: 12th Pass or Bachelors Degree in Hotel Management, Business Management, or a related field Language: Fluency in English is mandatory

Job Summary

A premium hospitality group in Surat is looking for a customer-focused and detail-oriented Reservationist & Guest Relationship Executive to manage restaurant bookings and deliver an excellent guest experience.

Key Responsibilities

Handle restaurant reservations through phone, email, and online platforms.




Manage booking confirmations, cancellations, changes, and special requests.
Plan table allocations and coordinate with restaurant teams.
Maintain accurate reservation records and guest information.
Handle guest enquiries and complaints professionally.
Build positive guest relationships and ensure excellent customer service.
Protect guest privacy and follow up on unresolved queries.

Required Skills

Excellent English communication skills.
Strong customer service and interpersonal skills.
Positive organisational skills and attention to detail.
Basic computer knowledge and familiarity with online booking systems.
A polite, skilled, and guest-focused approach.

How to Apply

Interested candidates can share their updated resumes at hidden_email. .

📌 Reservationist & Guest Relationship Executive Is Needed In A Hospitality Surat
🏢 EH Jobs
📍 Surat