We are seeking an enthusiastic and skilled International Voice Process Executive to join our agile team in Maharashtra. The ideal candidate will be responsible for handling inbound and outbound calls, providing exceptional customer service, and effectively upselling products and services to our clients in the US and UK markets. This role requires excellent communication skills, a solid understanding of customer needs, and the ability to work in a fast-paced workplace.

Key Responsibilities:
Manage inbound and outbound calls with a focus on customer satisfaction.
Engage with customers to understand their needs and provide tailored solutions.
Upsell products and services effectively to enhance customer experience and drive sales.
Maintain accurate records of customer interactions and transactions.




Collaborate with team members to achieve performance targets and improve service delivery.
Stay updated on product knowledge and industry trends to provide informed recommendations.

Required Skills:
Proven experience in an international voice process, preferably in US and UK markets.
Strong upselling skills with a customer-centric approach.
Excellent verbal communication skills in English.
Ability to handle customer queries and resolve issues efficiently.
Familiarity with CRM systems and call center software is a plus.

If you are a motivated individual with a passion for customer service and sales, we encourage you to apply for this exciting prospect to grow your career in the international voice process domain.

📌 International Voice Process Executive Mumbai
🏢 Future Domain Services Private
📍 Mumbai