We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Karnataka. The ideal candidate will be responsible for providing exceptional customer service and support through various communication channels, including phone calls and online interactions. As a Customer Support Executive, you will play a crucial role in ensuring customer satisfaction and resolving inquiries effectively.

Key Responsibilities:
Handle inbound and outbound calls to assist customers with their queries and concerns.
Provide accurate information regarding products and services to customers.
Maintain a positive and professional demeanor while interacting with customers.
Document customer interactions and feedback in the system for future reference.
Collaborate with team members to improve service delivery and customer experience.




Participate in training sessions to enhance product knowledge and customer service skills.

Required Skills:
Robust communication skills in English and Hindi.
Familiarity with BPO and telecalling processes.
Ability to work in a fast-paced setting and handle multiple tasks.
Customer-oriented mindset with a passion for helping others.
Basic computer skills and familiarity with customer support software is a plus.

If you are a fresher looking to start your career in customer support or have prior experience in a similar role, we encourage you to apply. Join us in delivering outstanding service to our customers and be a part of our agile team!

📌 Customer Support Executive Bengaluru
🏢 Shine.com
📍 Bengaluru