About Digital Business and Transformation:

The Digital Business and Transformation (DBAT) team builds new end-to-end customer propositions with an ambition of delivering current age financial services directly to the customers. The DBAT team has invested in digital capabilities that include building the bank's own engineering team, adapting new age engineering practices and building an API centric architecture to improve customer experience, employee experience and efficiencies

About the Role:

The product owner is responsible for partnering with the business teams and customer journey owners to increase digital adoption by on-ground teams and customers. The Product Owner drives the customer experience vision across the bank by translating the voice of the customer, industry trends, and the strategic imperatives

Key Responsibilities
Responsible for the creative execution of the future and existing consumer journeys
Implement effective UX/UI processes by conducting usability study that helps the design team collaborate actively with Journey owners and engineers
Connect with relevant stakeholders across banks functions like Operations, Risk, compliance etc. to design a best in class digital solution




Comprehensively test the digital solution along with critical stakeholders and arrange for a signoff
Create campaigns and programs to increase digital adoption by customers
Partner with line of business to increase the employee engagement, knowledge, and awareness of digital channels offerings.
Responsible for project execution, including experience design and stakeholder management

Qualifications:

Optimal qualification for success on the job is:
Graduate / Post-Graduate Degree from a recognized institute
2+ years of experience as a digital product manager with a user-centred focus, preferably in a rapid paced start-up environment that runs in an agile manner

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:
Knowledge about digital product development & life cycle management
Customer-centric approach
Strong communication, interpersonal and techno functional skill
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to work across the organization
Ability to work in cross functional teams
ComeAsYouAre We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply

📌 Dbat:product Owner Mumbai
🏢 Axis Bank
📍 Mumbai