24 Oct
|
LIVEC STAFFING SERVICES PRIVATE
|
Chennai
24 Oct
LIVEC STAFFING SERVICES PRIVATE
Chennai
We are seeking an Order Management Specialist to join our team in Tamil Nadu. The ideal candidate will be responsible for managing the order lifecycle from order entry to delivery, ensuring a seamless experience for our customers. This role requires a solid focus on customer service and effective communication skills to handle inquiries and resolve issues related to order processing.
Key Responsibilities:
Process customer orders accurately and efficiently using order management systems.
Collaborate with cross-functional teams to ensure timely order fulfillment and delivery.
Provide exceptional customer support by addressing inquiries and resolving issues related to orders, billing, and invoicing.
Maintain accurate records of customer interactions and transactions in the system.
Assist in the implementation and optimization of order management processes and systems, including SAP and Oracle.
Monitor order status and proactively communicate updates to customers.
Identify opportunities for process improvements to enhance customer satisfaction and operational efficiency.
Required Skills:
Robust knowledge of order management and order processing.
Excellent customer service and communication skills.
Familiarity with billing and invoicing processes.
Experience with SAP or Oracle is a plus.
Ability to work collaboratively in a team setting.
Strong attention to detail and problem-solving skills.
If you are passionate about customer service and have experience in order management, we encourage you to apply for this exciting opportunity.
📌 Order Management Specialist Chennai
🏢 LIVEC STAFFING SERVICES PRIVATE
📍 Chennai