24 Oct
|
T&S CONSULTING GROUP
|
India
24 Oct
T&S CONSULTING GROUP
India
We are seeking an IT Support Technician to join our team in Maharashtra. The ideal candidate will be responsible for providing technical support and assistance to our clients and internal staff. This role requires a robust understanding of hardware components and troubleshooting techniques to resolve various IT-related issues efficiently.
Key Responsibilities:
Provide first-line support for hardware and software issues, ensuring timely resolution of problems.
Troubleshoot and diagnose hardware malfunctions, performing repairs or replacements as necessary.
Assist users with technical inquiries and guide them through step-by-step solutions.
Maintain accurate records of support requests and resolutions in the ticketing system.
Collaborate with other IT team members to improve support processes and enhance service delivery.
Stay updated with the latest technology trends and best practices in IT support.
Required Skills:
Proficiency in hardware troubleshooting and repair.
Robust problem-solving skills and the ability to work under pressure.
Excellent communication skills, both verbal and written.
Ability to work independently and as part of a team.
Familiarity with common operating systems and software applications is a plus.
If you are passionate about technology and enjoy helping others, we encourage you to apply for this exciting prospect to grow your career in IT support.
📌 It Support Technician Dombivli (India)
🏢 T&S CONSULTING GROUP
📍 India