Customer Service Executive

Company: Muthoot Fincorp Ltd.
Job Location: Guduru, Andhra Pradesh, India
Employment Type: Full time
Salary: 2.5L4.5L a year

Key Responsibilities

Tohandle day to day business transactions, customer queriesandprovidee ectiveresolution,ensurequality ofbusinessthroughproperprocessadherence.

Increase the Branch business through business developmentactivities, consistently cross-sells and up-sells and Promotesmultipleproductsandservices.

Areas of Responsibility

Toensurequalityofbusinessandoperationale ciency throughproperprocessadherenceandfacilitatesmooth functioningofbranches.
Promoteandmaintainpositiverelations with all contacts, customers and potentialcustomers Promotes the products and services;consistently cross-sells and Up-sells products at everyopportunity.
Responsible to handle day to daytransactionsandvaluables.
Maintainalldataandrecordsrelatedtodailytransactions





Special Requirements (if any)

Graduate/Post Graduate(Preferably -BCOM/MCOM )

Compensation Band

Based on Market Standards/Internal norms

Stake Holders

MFL Sta , Group Company Sta , Customers

Assets Required

Null

Educational Quali cation

Graduate (minimum)/ Mcom added advantage

Technical Certi cation

BasicComputerKnowledge,esp.MSO ceapplicationsmandatory

Skill Sets

(a) Ability to Prevent & Solve Problem(b) Logicalthinking(c) Result orientation(d) Initiative (e) Creativityand innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart

Communication Skills

Conversant in local language and English

Remarks

HandledaytodayBranchBusinessTransactionandserving walk-inCustomers .

📌 Customer Service Executive Vijayawada (India)
🏢 Muthoot Fincorp
📍 India