We are seeking a dedicated and experienced Team Lead for our International Voice operations based in Madhya Pradesh. The ideal candidate will have a solid background in leading teams within the international voice sector, demonstrating exceptional leadership and communication skills. As a Team Lead, you will be responsible for overseeing daily operations, ensuring that team members meet performance targets, and maintaining high levels of customer satisfaction.

Key Responsibilities:
Lead and manage a team of customer service representatives in the international voice domain.
Develop and implement strategies to improve team performance and efficiency.
Monitor and evaluate team performance metrics, providing feedback and coaching as necessary.
Foster a positive team setting that encourages collaboration and professional growth.




Handle escalated customer issues and ensure timely resolution.
Collaborate with other departments to align team goals with organizational objectives.

Required Skills:
Proven experience as a Team Lead, Team Leader, or Team Manager in an international voice setting.
Robust leadership and interpersonal skills.
Excellent communication skills, both verbal and written.
Ability to analyze performance data and implement improvements.
Proficient in managing team dynamics and fostering a positive work culture.

If you are passionate about leading teams and driving success in the international voice sector, we encourage you to apply for this exciting opportunity.

📌 Team Lead International Voice Indore
🏢 CONVERSE PLACEMENT SERVICES INDIA PRIVATE
📍 Indore