Role

AGM - OSS & Tools (Automation)

Job Level/ Designation

M2/AGM

Function / Department

SNOC/OSS & Tools

Location

Pune/Hyderabad

Job Purpose

The purpose of this role is to manage, maintain, and enhance in-house developed automation tools, web portals, and reporting platforms that support critical business and operational functions. The role is responsible for ensuring high availability, performance, security, and reliability of applications built using Python, Node.js, and React.js, running on Linux environments with backend databases such as MySQL, PostgreSQL, and Oracle.

Key Result Areas/Accountabilities

The position involves troubleshooting application and database issues, implementing enhancements, optimizing system performance, automating operational tasks, and ensuring adherence to coding, deployment, and operational standards. The role also collaborates with operations, infrastructure, and development teams to support ongoing improvements, ensure system stability, and deliver scalable and efficient automation and reporting solutions aligned with business requirements.

Core Competencies, Knowledge, Experience
Solid troubleshooting and problem-solving skills




Python for Advanced Automation
Ability to manage and support automation tools, portals, and reports
Good understanding of application support and production environments
Ability to automate manual tasks and improve operational efficiency
Solid ownership and ability to work independently

Must have technical / professional qualifications

Technical Knowledge:
Hands-on experience inPython, Node.js, React.js, html, CSS and Linux Advance Level
Solid Coding and Troubleshooting skills
Good working knowledge of Linux systems and shell commands
Strong database knowledge inMySQL, PostgreSQL, and Oracle
Experience inSQL queries, database support, and performance tuning
Basic knowledge of web servers, APIs, and application deployments
Automation Skills are preferred

Experience:
5+ years of experience in application support, automation, or development
Experience managing in-house portals, automation tools, and reports
Experience working in Linux production environments
Telecom / OSS / enterprise application experience is preferred

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