We are seeking a dedicated and motivated Customer Service Executive to join our team in the Delhi-NCR region. The ideal candidate will have a passion for providing exceptional customer service and will be responsible for managing customer inquiries, collections, and recoveries. This role is crucial in ensuring customer satisfaction and maintaining the company's reputation for excellent service.

Key Responsibilities:
Handle customer inquiries and provide accurate information regarding services and products.
Manage collections and recoveries efficiently, ensuring timely follow-ups and resolution of outstanding accounts.
Maintain detailed records of customer interactions and transactions.
Collaborate with other departments to resolve customer issues and improve service delivery.
Identify opportunities for process improvements and contribute to enhancing customer experience.




Provide feedback on customer trends and issues to management for strategic planning.

Required Skills:
Solid communication and interpersonal skills.
Ability to handle difficult situations with professionalism and empathy.
Experience in collections and recoveries is a plus.
Proficiency in using customer service software and tools.
Robust problem-solving skills and attention to detail.

If you are a proactive individual with a solid customer service orientation and the ability to work in a fast-paced environment, we encourage you to apply for this exciting opportunity. Join us in making a difference in our customers' experiences and contributing to our team's success.

📌 Customer Service Executive Delhi
🏢 FutureHeights Training and Consultant
📍 Delhi