24 Oct
|
MYNIYUKTI
|
Ambala
We are seeking a highly motivated and goal-oriented Fresher to join our team as a Virtual Relationship Manager at a leading bank. In this role, you will be responsible for engaging with customers remotely, primarily through calls, to promote and cross-sell various banking products. Your primary focus will be on understanding customer needs and providing tailored solutions that include Current Account Savings Accounts (CASA), Fixed Deposits (FD), Mutual Funds, Insurance, and retail loan products.
As a Virtual Relationship Manager, you will work closely with customers to manage their portfolio assets and ensure they are aware of the full range of products available to them. You will leverage your exceptional verbal fluency and active listening skills to build robust relationships with clients, ensuring their banking needs are met effectively.
Key Responsibilities:
Conduct outbound calls to potential and existing customers to promote banking products.
Identify customer needs and provide appropriate solutions through cross-selling strategies.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to achieve sales targets and enhance customer satisfaction.
Stay updated on banking products and services to provide informed recommendations.
Required Skills:
Robust communication skills with a focus on verbal fluency.
Ability to engage customers and build rapport over the phone.
Basic understanding of banking products and services.
Goal-oriented mindset with a passion for customer service.
This position is ideal for recent graduates looking to start their career in the banking sector. If you are enthusiastic about customer engagement and have a desire to learn and grow within the industry, we encourage you to apply.
📌 Virtual Relationship Manager Ambala
🏢 MYNIYUKTI
📍 Ambala