Location: Remote but Candidate need to be from mumbai location.
Team: Customer Success
Reporting: Customer Success Manager
Experience required: 3 to 6 years in the industry.
Job Responsibilities
Onboarding new clients on Nitrogen
Understanding the clients requirements
Active support on Clients tickets
To address the clients issue
Managing and enhancing the product features
Translating the clients requirement with the Product team to enhance the new feature sets.
Analyzing the data and preparing reports.
Ownership of accounts and willing to support on client's requests on tickets.
Required Technical Skills:
Must have
Excellent knowledge of HTML, JS, and CSS frameworks
Valuable knowledge of web application frameworks.
Good knowledge of Advanced Java/Node JS/Golang/JavaScript.
Excellent communication skills
Positive knowledge of Version Control Systems and Build processes.
Valuable analytical and problem-solving skills.
Nice to have
Cloud Platform experience (GCP/AWS/Azure)
Kubernetes and Docker experience
Education Qualification
UG: B. Tech / B.E. Computers
PG: MCA / M. Tech