Role :- Branch Manager Business :
Shouldbeabletomanagetheportfolio for Gold Loan/financial business of the branch.
Shouldbeabletohandleall the branch level activities for ensuring business growth.
Drivecross-selling of other financial products to existing customers.

Process & Quality:
Toensure100%rightvaluation- capturing right cartage, proper stone deduction.
Adhering to high ethical standards and comply with all the laid down processes / policies of IIFL KYC adherence, maintaining all key registers etc.
Maintaining the quality portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal.
Verify customer’s KYC & current KYCgeneration and ensure proper customer relationship for renewal & reference.

Collections:




Ensuringstrong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue.
Team Management:
Coaching, mentoring and training the team at regular intervals.
Providetimely feedback on their performance and inspiring them to achieve their goals.
EnsuretoCall customers as per CRM lead ( Winback, Customer Referral & Leaders app fresh leads)

MIS &Branding; Activities :
Preparing reports related to branch functioning and its performance.
Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the proper catchment areas

📌 Branch Manager Kurnool
🏢 IIFL Finance
📍 Kurnool