24 Oct
|
Capgemini
|
Gurugram
24 Oct
Capgemini
Gurugram
Core Voice/Video Specialist
Purpose
Support Voice and Video platforms to ensure uninterrupted service delivery and operational stability.
Key Responsibilities
Monitor Voice and Video service platforms.
Handle incidents affecting voice, SIP, video, and collaboration services.
Participate in troubleshooting and service restoration activities.
Analyze service-impacting events and escalations.
Support maintenance and implementation activities.
Maintain operational reports and documentation.
Support 24x7 NOC operations.
Skills:
SIP, VoIP, Unified Communication concepts.
Voice/Video troubleshooting.
NOC monitoring tools.
Incident management process knowledge. We have inerview's n Saturday for F2F_Gurgaon
, please share your updated resume to komal.a.karajagecapgemini.com
📌 Core Voice/video Specialist Gurgaon & Hyderabad Gurugram
🏢 Capgemini
📍 Gurugram