We are hiring for a MNC Company for Customer Support Role Blended (Premium Airlines Process) For NOIDA Location

Note :- Excellent English Speaking Skill Is Mandatory

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This is a full time role in the Voice Customer Support process. The candidate will be responsible for handling customer queries, providing accurate information, resolving customer issues, and ensuring a positive customer experience.
Responsible for handling customer interactions through voice calls and providing appropriate solutions to customer queries.
Following standard operating procedures and maintaining service quality as per company requirements.
Adhering to standard operating procedures required for the process and organization

• Job Role:- Customer Support Executive (Blended Process)
Domain:- Customer Support & Operations
Location:- Candor Techspace, Sector 135, Noida
Salary:- 4–4.7 LPA (Maximum ₹33,000 in hand, depending on last drawn salary)
Shifts:- Rotational shifts




Work days:- 5 days a week
Week offs:- 2 rotational week offs
Cab Facility:- Both-side cabs provided
Interview Mode - Virtual

Desired candidate profile:
Education: Graduate / 12th Pass
Experience: Minimum 9 months of International BPO experience

Required Skill set:
Candidates should have valuable verbal communication skills.
Ability to handle customer queries professionally.
Good listening and problem-solving skills are required.
Candidates should be customer-focused and have a positive approach towards issue resolution.
Candidates should be versatile to work in rotational shifts.
Candidates must have a minimum of 9 months of International BPO experience.

Interview rounds
HR Interview
Hallo AI Assessment
OPS Round (Operations Interview)

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