About NoBroker

NoBroker is India’s first proptech unicorn that eliminates brokerage in property transactions. We leverage technology to simplify buying, selling, and renting homes, while delivering superior customer experience and strong revenue outcomes.

Role Overview The Cluster Head will be responsible for leading and scaling real estate operations across multiple zones/branches within a cluster. This role owns P&L;, revenue growth, team performance, and customer experience, while ensuring robust compliance and operational excellence.

Key Responsibilities

Business & Revenue
Own end-to-end P&L; for the assigned cluster
Drive topline growth through primary & secondary sales, leasing, and allied services
Achieve monthly, quarterly, and annual revenue targets
Improve conversion ratios, average ticket size, and productivity metrics
Build solid relationships with developers, channel partners, and key stakeholders

Team Leadership
Lead, mentor, and manage Area Managers, Branch Heads, and Sales Managers
Drive hiring, onboarding, training, and performance management
Build a high-performance, target-driven sales culture
Conduct regular reviews, forecasting,



and pipeline management

Operations & Process
Ensure SOP adherence across sales, site visits, bookings, and closures
Drive CRM discipline and data accuracy
Coordinate with central teams (marketing, product, legal, finance, home loans)
Identify process gaps and implement scalable solutions

Customer Experience
Ensure best-in-class customer journey across buying, selling, and leasing
Handle escalations and high-value client negotiations
Maintain robust NPS and customer satisfaction scores

Market Intelligence
Track local market trends, pricing, and competition
Launch new projects and expand NoBroker’s footprint in the cluster
Provide regular insights and strategic inputs to leadership

Key Skills & Competencies
Strong P&L; and revenue ownership experience
Deep understanding of residential real estate markets
Proven ability to scale multi-city or multi-branch operations
Excellent people leadership and stakeholder management
Data-driven decision making and analytical mindset
High negotiation and closure capability

📌 Cluster Head Sales Chennai (India)
🏢 NoBroker.com
📍 India