ob Responsibilities:
Handle incoming and outgoing customer calls regarding vehicle enquiries, offers, and sales promotions.
Follow up with potential customers and generate leads for recent vehicle sales.
Schedule test drives and showroom visits for interested customers.
Maintain customer databases and update lead details in the CRM system.
Follow up with customers on pending enquiries, bookings, and vehicle deliveries.
Coordinate with the sales team to convert enquiries into sales.
Inform customers about recent models, pricing, finance options, and ongoing schemes.
Maintain customer satisfaction through professional communication and timely follow-ups.
Collect customer feedback and maintain proper call records and daily reports

Required Skills:
Good communication and convincing skills.




Basic computer knowledge and CRM handling.
Customer-oriented approach and a positive attitude.
Positive follow-up and coordination skills.
Prior experience in automobile sales or telecalling will be preferred.

Qualification: Minimum 12th pass; graduation preferred.

Key Objective

To generate quality sales leads, improve customer engagement, support the sales team, and contribute to achieving the dealership's monthly sales targets.

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits
Cell phone reimbursement
Health insurance
Provident Fund

Work Location: In person

📌 Customer Care Executive Cce Jalandhar
🏢 KOSMO TATA VEHICLES
📍 Jalandhar