Job highlights
Prior experience in customer calling or logistics coordination is a plus. . Solid communication skills in Hindi and English (any additional language is a bonus). . Proficiency in Microsoft Excel for data entry and reporting. . Ability to work efficiently in a rapid-paced setting. . Detail-oriented and proactive problem solver.
Willingness to work from the office

Job Summary

Role Overview: We are looking for a detail-oriented Logistics Coordinator to join our team. The ideal candidate will be responsible for contacting customers regarding failed delivery attempts, gathering necessary information for reattempts, and maintaining accurate records. This role requires strong communication skills in both Hindi and English, basic Excel proficiency, and a customer-focused approach.

Responsibilities
Call customers to confirm reattempts for failed deliveries or collect additional details to ensure successful delivery.
Coordinate with internal teams and courier partners for effective order fulfilment.
Maintain and update records of customer interactions and delivery status.




Prepare basic reports using Excel to track and analyse delivery performance.
Provide excellent customer service and problem-solving to resolve delivery-related issues.
Follow up with customers to ensure satisfaction and address concerns.

Requirements
Prior experience in customer calling or logistics coordination is a plus.
Strong communication skills in Hindi and English (any additional language is a bonus).
Proficiency in Microsoft Excel for data entry and reporting.
Ability to work efficiently in a fast-paced environment.
Detail-oriented and proactive problem solver.
Willingness to work from the office.

Skills
Google Sheets
Excel
Communication
Customer calls
Data Management

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Logistics Coordinator Bengaluru
🏢 PlatinumRx
📍 Bengaluru