Handle inbound and outbound calls with farmers in a professionally.
Discuss farmers' queries, concerns, and requirements related to agriculture and farming activities.
Guide farmers regarding agricultural products, services, crop management, and farm-related solutions.
Provide timely support and resolve farmers' issues through telephonic conversations and follow-ups.
Coordinate with the Marketing Team, Field Team, and other departments for effective resolution of farmer concerns.
Maintain regular communication with farmers to ensure satisfaction and relationship building.
Record and update farmer interactions, complaints, and feedback in the system.
Follow up on pending cases and ensure proper closure of farmer issues.
Assist farmers with information regarding company products, schemes, and agricultural practices.




Prepare daily call reports and maintain accurate records of farmer communications.
Support campaign activities and farmer engagement programs.
Handle escalations and coordinate with concerned teams for quick resolution.

Required Skills
Valuable communication skills in Hindi and basic English.
Ability to interact confidently with farmers and understand their needs.
Basic knowledge of agriculture and farming practices.
Knowledge of computer operations, MS Excel, MS Word, Email, and Internet.
Positive typing and data entry skills.
Customer service and problem-solving abilities.

Pay: ₹8,900.00 - ₹12,000.00 per month

Advantages
Paid sick time
Paid time off

Work Location: In person

📌 Farmer Support Executive Hisar
🏢 Shakti Vardhak Hybrid Seeds Private
📍 Hisar