Key Responsibilities
Administer and maintain ManageEngine tools (ServiceDesk Plus, OpManager, Applications Manager, etc.)
Configure modules including Incident, Problem, Change, and Asset Management
Monitor infrastructure alerts and ensure timely resolution
Manage user access, roles, workflows, and automation rules
Perform upgrades, patching, and performance tuning of ManageEngine applications
Generate reports, dashboards, and analytics for IT operations
Ensure integration with other tools (AD, email, monitoring systems)
Troubleshoot issues and coordinate with OEM support when required
Maintain documentation, SOPs, and knowledge base





2–6 years of experience in ManageEngine / ITSM / Monitoring tools Bachelor’s degree in IT / Computer Science Bachelor’s degree in Computer Science, IT, or a related field.

Hands-on experience with ManageEngine tools.

Solid understanding of server, networking, storage, and infrastructure monitoring.

Knowledge of monitoring tools and concepts.

Troubleshooting and incident management experience.

Understanding of ITIL processes.

Valuable communication and documentation skills.

Knowledge of Linux and Windows settings is preferred.

Pay: ₹62,000.00 - ₹63,000.00 per month

Work Location: In person

📌 Manageengine Administrator Kochi
🏢 ENVERTIZ CONSULTANCY PRIVATE
📍 Kochi