About UsThe Last Shack is a beachside restaurant on Morjim Beach, Goa, known for its relaxed atmosphere, quality food, and standout cocktails. We are affiliated with Sean Coco Palms, and also provide services to Coco Palms. Staff accommodation for this role is provided at Sean Coco Palms.

We're looking for an experienced Operations Manager to own everything that happens on the floor — from open to close. You'll be the single point of contact for front-of-house operations, staff leadership, events, and coordination with our marketing agency, working alongside our back-end manager to keep the whole restaurant running smoothly.

Roles & Responsibilities
Oversee all front-of-house operations from opening through closing
Lead, schedule, and manage the floor staff on a daily basis
Train recent staff and continually develop the skills of the existing team
Act as the main point of contact for all floor-related and creative matters
Plan and execute in-restaurant events from concept through delivery




Coordinate directly with the marketing agency on promotions, campaigns, and events
Maintain service standards, guest experience, and overall floor presentation
Work closely with the back-end manager to ensure smooth day-to-day operations
Handle guest feedback and resolve service issues in real time

Qualifications
Minimum 5 years of experience in a restaurant or hospitality operations role
Solid customer service background with a polished, well-spoken manner
Proven leadership experience, with the ability to train, mentor, and elevate a team
Comfortable managing events and coordinating with external partners, including marketing agencies
Excellent communication and organizational skills
Ability to stay calm and lead effectively during high-pressure service periods

Compensation
Up to ₹50,000 per month, commensurate with experience. Accommodation and meals included.

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