Key Responsibilities

Training Strategy & Planning
Develop, implement, and continuously enhance training strategies and curricula for current hire and ongoing training.
Create and manage training schedules, training materials, digital learning modules, and LMS-based training programs, ensuring effective deployment and tracking.

Training Delivery & Facilitation
Conduct and lead instructor-led training sessions, both virtual and classroom-based.
Ensure training content aligns with compliance requirements (HIPAA, CMS guidelines, etc.) and client expectations.
Manage current hire training batches and ensure completion of all onboarding and training activities.

Performance Evaluation & Feedback
Define assessment criteria, monitor trainee progress, and evaluate training effectiveness through assessments and feedback.
Analyze performance data, identify skill gaps, and conduct Training Needs Analysis (TNA) to implement targeted learning interventions.

Stakeholder Management
Partner with Operations, Quality,



and ER teams to address process challenges through training initiatives.
Incorporate operational feedback, quality insights, and real-life examples into training programs.

Team Leadership
Lead, mentor, and manage a team of 6–8 Process Trainers.
Drive a culture of continuous learning and professional development.
Design and deliver Train-the-Trainer (TTT) programs to strengthen trainer capability and effectiveness.

Skill & Experience
Graduate in any stream
Minimum 1.6 years of experience leading a Training team within an RCM setup.
Solid expertise in end-to-end RCM processes.
Good written and oral communication
People management & leadership skills
Analytical Skills

Position Requirements
Should be open to traveling to other locations as per the business requirement.
Flexible working in rotational shifts as required.

📌 Training Manager Vadodara (India)
🏢 Health Prime
📍 India