Experience: 5+ years in ServiceNow development, including 3+ years in ITAM and/or ITOM implementation.

Job Location: Bangalore

We are looking for an experienced ServiceNow Developer with strong expertise in IT Asset Management (ITAM), IT Operations Management (ITOM), and AI-driven automation to build and enhance enterprise ServiceNow solutions.

Key Responsibilities
Implement and enhance HAM Pro, SAM Pro, asset lifecycle management, software licensing, and compliance workflows.
Configure ServiceNow Discovery, Service Mapping, CMDB, Cloud Discovery, Event Management, and MID Servers.
Improve CMDB health using IRE, reconciliation, and governance best practices.
Develop integrations using REST/SOAP APIs, IntegrationHub, and enterprise tools such as Intune, SCCM, Flexera, and Tanium.
Build scalable workflows and applications using JavaScript, Glide API, Flow Designer, Business Rules, and Script Includes.
Develop AI-powered automation using ServiceNow AI Platform, Now Assist, AI Agents, LLMs, RAG, and prompt engineering.




Collaborate with cross-functional teams, troubleshoot production issues, and mentor junior developers.

Mandatory Skills
5+ years of hands-on ServiceNow development experience.
3+ years of ITAM and/or ITOM implementation experience.
Solid knowledge of HAM Pro, SAM Pro, CMDB, Discovery, Service Mapping, Cloud Discovery, Event Management, MID Server, IRE, and CMDB Health.
Solid JavaScript, Glide API, Flow Designer, IntegrationHub, REST/SOAP API skills.
Experience with AI-enabled automation, LLMs, Agentic AI, prompt engineering, and RAG.
Valuable understanding of ITIL processes.

Preferred Skills
ServiceNow CSA/CAD and relevant CIS certifications.
Experience with Azure, AWS, or GCP.
Hands-on experience with Now Assist, ServiceNow AI Agents, Azure OpenAI, OpenAI APIs, Amazon Bedrock, or Google Vertex AI.
Knowledge of DevSecOps, CI/CD, Terraform, or Ansible.

📌 Senior Servicenow Developer Bengaluru
🏢 Lykora Consulting Services Private
📍 Bengaluru