About the roleYou will run day-to-day vendor management for a UK client's strategic technology suppliers as part of a managed Vendor Management service. You will own supplier performance, governance and contractual obligations, drive value, and act as the operational point of contact between the client, the suppliers and our onshore lead.
LocationHyderabad, Telangana, India
What you'll do• Run day-to-day vendor management for strategic suppliers (e.g. major IT services, hardware and software partners)
Prepare and run monthly and quarterly supplier performance dashboards and service reviews
Coordinate and support vendor management governance meetings, capturing actions and decisions
Track contractual obligations and ensure suppliers meet their commitments
Manage supplier performance, including Performance Improvement Plans (PIPs) where needed
Identify, log and manage supplier risks
Drive value-add and cost-savings initiatives across the supplier base
Escalate issues to the onshore service lead and support commercial discussions and renewals
What you'll bring• 3+ years in vendor management, supplier relationship management (SRM) or supplier performance
Experience managing IT / technology suppliers and holding them to SLAs and KPIs
Solid governance, obligations-tracking and performance-management skills
Excellent written and spoken English, and confident stakeholder communication with UK-based clients and suppliers
Positive data and reporting skills — building performance dashboards and management information in Excel
Sound understanding of contracts, SLAs and commercial terms
Nice to have• ITIL, IACCM/World CC or CIPS qualification
Experience with ServiceNow or a vendor/contract management platform
Exposure to large systems-integrator or reseller relationships
Experience working in an offshore delivery model for a UK/EU client
About ArtezeArteze is a UK-based vendor management and commercial advisory firm. We deliver Vendor Management as a Service to enterprise clients — running their supplier relationships, procurement operations and commercial governance as a single, accountable managed service. You will join a growing offshore delivery team supporting a UK client, working closely with our onshore service lead.
📌 Vendor Manager Hyderabad (India)
🏢 Arteze
📍 India