Job Summary:

We are hiring an AR Caller to manage outstanding insurance claims and ensure timely reimbursement. The role involves interacting with insurance companies (primarily US healthcare) to follow up on unpaid claims, resolve denials, and reduce accounts receivable days.

Key Responsibilities:
Make outbound calls to insurance companies to follow up on pending claims
Analyze claim status and identify reasons for denials or delays
Work on denied, rejected, and underpaid claims for resolution
Update claim status and document call outcomes in the system
Coordinate with internal teams (coding, billing, payment posting) for issue resolution
Resubmit corrected claims when required
Ensure timely follow-up to meet AR aging targets
Maintain productivity and quality benchmarks

Required Skills & Qualifications:
Positive verbal communication skills (especially in English)




Basic knowledge of medical billing and revenue cycle management (RCM)
Understanding of insurance claim processes
Ability to handle outbound calling and follow-up tasks
Strong analytical and problem-solving skills
Basic computer proficiency (MS Office, billing tools)
Minimum qualification: Any Graduate / Diploma

Preferred Qualifications:
Experience in AR calling / medical billing (US healthcare process preferred)
Familiarity with denial management and claim lifecycle
Knowledge of CPT, ICD-10, and HCPCS codes
Experience with payer portals and EHR/EMR systems

Job Types: Full time, Permanent Pay: ₹9,409.47 - ₹31,673.35 per month

Perks
Health insurance
Provident Fund

Work Location: In person

📌 Sr Ar Caller Coimbatore (India)
🏢 Ranjitha tex
📍 India