Role & responsibilities
Job Title: Service Desk Analyst
Location: Chennai/Indore
Shift-Timing: EU Shift
Work Mode: Hybrid (Weekly 2 days)
Job Type: Direct Contract

Please share below details for further process
Updated Resume
Comfortable to Work in Rotational Shift: Yes/No
Comfortable with InfoBeans direct contract: Yes/No

Job Description
The role of the analyst to provide chat support/tickets/SCTASK.
Also closely work with the team #ASONE approach to achieve the goal and enhance the support.
Looking for the candidate with positive communication, positive and ownership mindset with customer service & chat experience.
To achieve the organizational goals and KPI's.
Elevating the support by sharing the process improvement ideas.
chat & customer service experience, technical skills in computers like software, MS office package, drives, etc,
at least 2 years experience.

Preferred candidate profile

📌 It Service Desk Engineer Indore
🏢 InfoBeans
📍 Indore