Role & responsibilities :
Manage and grow existing customer accounts across Polymers, Masterbatch, Plastics, Plastic Packaging and Specialty Chemicals.
Develop new customers and identify new business prospects.
Build and maintain robust relationships with key customers and stakeholders.
Drive sales, volume, contribution margins and customer share in line with business objectives.
Handle pricing, negotiations, contracts, offers and commercial discussions within company guidelines.
Coordinate with Customer Service, Technical Service, Supply Chain, Quality, Finance and other internal teams to ensure smooth customer operations.
Monitor market trends, competitors, customer developments and new product opportunities.
Develop customer management plans and provide market intelligence to the business.
Manage customer queries, claims and after-sales activities effectively.




Identify opportunities to increase customer value and improve customer satisfaction.
Ensure compliance with company policies, including product risk management and product stewardship.
Build effective stakeholder networks and collaborate with cross-functional teams.

Preferred candidate profile:
Experience in Polymers, Masterbatch, Plastics, Plastic Packaging or Specialty Chemicals.
Experience in Sales, Account Management, Marketing or Business Management.
Strong B2B account management and business development experience.
Positive understanding of polymer/plastic products and applications.
Experience working with multinational companies is preferred.
Willingness to relocate within the West region, as required.

📌 Key Accounts Manager Sales Mumbai Suburban
🏢 Symphoni HR
📍 Mumbai Suburban