Supports salespersons in back-office tasks (tenders, orders, documents, equipment SAP,
Tendering tool and CRM) and customer inquiries.
Maintains customer data and hierarchies in SAP + CRM as instructed by salesperson or key
account manager.
Monitors the leads and recent prospects in CRM and assign them to right person.
Follows up the customer’s approval of designs and lay-out drawings.
Maintains sales and tendering tools and master templates as instructed by sales manager /
product manager.
Responsible for invoicing and monitoring of overdue payments (in some FL’s).
Provides reports and summaries for sales, marketing, installation, delivery, finance managers
etc.
Assists in general office tasks.
Customer relationship management.
Supports in organizing customer visits, tasks and events
📌 Back Office Executive Noida
🏢 CIEL HR
📍 Noida