24 Oct
|
Talent Corner HR Services
|
Mumbai
24 Oct
Talent Corner HR Services
Mumbai
Role & responsibilities
Manage inbound enquiries and proactively reach out to prospective customers through outbound calls, ensuring timely responses in accordance with defined service-level agreements (SLAs).
Qualify leads by understanding customer requirements, business challenges, budgets, and decision-making processes, and schedule meetings or product demonstrations for the Business Development team.
Build and nurture relationships with prospects through consistent follow-ups, effectively handle objections, and maintain engagement until opportunities are successfully converted or appropriately closed.
Maintain accurate customer records, update interactions, follow-up activities, and chance stages in the CRM system while ensuring complete data integrity.
Collaborate closely with the Sales and Pre-Sales teams to deliver a seamless customer experience and support the overall sales cycle.
Achieve daily, weekly, and monthly KPIs, including outbound call volumes, qualified leads, meeting generation, conversion rates, and CRM compliance.
Share customer feedback, market trends, and competitive insights with the management team to support continuous business improvement.
Preferred candidate profile
Bachelor's degree in any discipline.
0 - 1 years of experience in Telesales, Telecalling, Inside Sales, Lead Generation, Customer Support, or a similar client-facing role.
Freshers with excellent communication skills and a robust willingness to learn are encouraged to apply.
Excellent verbal communication skills in English and Hindi; proficiency in additional regional languages will be an added advantage.
Solid interpersonal, listening, negotiation, and persuasion skills with the ability to confidently engage and influence prospective customers.
Basic proficiency in CRM software and Microsoft Office applications.
Self-motivated, target-driven, organized, and capable of managing multiple priorities effectively
📌 Tele Sales Executive Mumbai
🏢 Talent Corner HR Services
📍 Mumbai