24 Oct
|
2COMs
|
Bengaluru
SUMMARY
Job Description
Title: Customer Support Executive
Location: Bangalore (On-site, office-based role)
Job Type: Full - time
Industry: Customer Support / BPO / Service Industry
Reporting To: Customer Support Manager / Team Lead
Summary:
We are hiring a Customer Support Executive for one of our leading clients in Bangalore. The role involves handling customer queries, providing solutions, and ensuring a high level of customer satisfaction. The ideal candidate should have strong communication and problem-solving skills, be fluent in Telugu and English, and be comfortable working from the office in a structured day-shift environment. Freshers and experienced candidates are welcome to apply.
Responsibilities:
Handle incoming customer queries and provide timely, accurate solutions.
Demonstrate strong problem-solving skills to resolve customer issues effectively.
Maintain a professional and courteous communication style in Telugu and English.
Adhere to office protocols and work full-time from the assigned location.
Maintain daily logs and updates as per company guidelines.
Ensure customer satisfaction and provide support that encourages repeat engagement.
Requirements / Qualifications:
Graduate (any discipline).
Solid communication skills in Telugu and English.
Good problem-solving and analytical abilities.
Willingness to work from the office full - time.
Freshers or candidates with prior customer support experience can apply.
Ability to work in a structured day-shift workplace.
Benefits:
Salary: 17,000 Net Take Home (NTH) + 8,000 Variable Pay
Day shift work
Sunday off
Opportunity to gain experience in customer support for a leading client
Other Pointers regarding this job:
Work Location: Bangalore (In office, office-based role)
Age Criteria: As per company norms
Gender: Both Male & Female can apply
Eligibility: Freshers or experienced candidates with customer support skills
Qualification: Graduate (any discipline)
Travel Requirement: Not applicable
Work Details: Full - time,
Communication Skills: Must be fluent in Telugu & English with solid customer interaction skills
📌 Customer Support Executive Telugu And English Bangalore Bengaluru
🏢 2COMs
📍 Bengaluru