Leads Opera ti onal Excellence and the Guest Experience:
To ensure self and team handles all Guest concerns
To responds to all Guest feedback with ac ti on plans to address opportuni ti es
To coach team on hospitality standards
To communicate Guest feedback to the team and involve in ac ti on plans to resolve issues
To empower the team to sa ti sfy Guest needs and resolve concerns
To ensures all training and reference materials are available and used by the team
To execute processes that ensure the restaurant meets safety and sanita ti on standards
To execute processes that ensure inside and outside cleanliness standards are met
To ensure all shi ft s are appropriately staffed to achieve service with speed goals
To handle all employee concerns with a sense of urgency
To treat all team members fairly and with respect




To provide coaching to team members to improve performance and ensure their growth.

Builds Team Talent:
To recognize team members for demonstra ti ng desired behavior and performance
To ensure no team members is placed in posi ti on un ti l all training is complete
To provide regular communica ti on to team including goals and results
To use team member feedback to improve restaurant performance

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Mit Professional Pune
🏢 Jubilant FoodWorks (JFL)
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