Job Title: L1/L2 Support Engineer Splunk / Dynatrace

Experience: 5–8 Years

Job Description:
Monitor applications and infrastructure using Splunk and Dynatrace.
Analyze logs, alerts, and performance issues.
Handle L1/L2 support tickets and troubleshoot incidents.
Perform root cause analysis and coordinate with technical teams.
Monitor system availability and application performance.
Support incident management and ensure timely resolution.
Prepare incident reports and maintain support documentation.
Work with application, infrastructure, and DevOps teams to resolve issues.

Mandatory Skills:
5–8 years of experience in L1/L2 support.
Hands-on experience with Splunk and/or Dynatrace.
Knowledge of log monitoring, alert management, and troubleshooting.
Experience in incident management and production support.
Positive analytical and communication skills.

Valuable to Have: Linux/Unix, SQL, ITIL, and application performance monitoring.

📌 /support Engineer Splunk / Dynatrace Chennai
🏢 Advance Career Solutions
📍 Chennai