24 Oct
|
The Kids Clinic
|
Bengaluru
24 Oct
The Kids Clinic
Bengaluru
Roles and Responsibilities
Handle patient queries and concerns via phone calls, emails, or chats in a qualified and empathetic manner.
Provide accurate information about hospital services, treatments, and policies to patients and their families.
Resolve customer issues promptly and efficiently by escalating complex cases when necessary.
Maintain records of all interactions with customers using CRM software.
Meet performance targets for call handling time, first-call resolution rate, and overall customer satisfaction.
📌 Hiring For Call Centre Executive Cloudnine Group Of Hospitals Bengaluru
🏢 The Kids Clinic
📍 Bengaluru