24 Oct
|
Webomaze Technologies
|
Panchkula
24 Oct
Webomaze Technologies
Panchkula
Make outbound calls to customers as per the given database / leads.
Explain services, offers and promotions to customers.
Handle customer queries, complaints and provide appropriate solutions.
Maintain a record of all calls, customer feedback and follow-ups in CRM.
Ensure high level of customer satisfaction and customer retention.
Coordinate with internal teams for quick resolution of customer issues.
Adhere to quality standards and calling scripts as per company policy.
Job Types: Full time, Permanent
Advantages:
Health insurance
Provident Fund
Education:
Bachelor's (Preferred)
Experience:
Customer service: 2 years (Preferred)
Language:
English (Preferred)
Work Location: In person
📌 Customer Care Executive Panchkula
🏢 Webomaze Technologies
📍 Panchkula