ob Description: E-Commerce Telecaller / Customer Support Executive

Role Overview: We are looking for a energetic and customer-focused Telecaller to join our e-commerce business. In this role, you will be the primary point of contact for our customers, handling inbound inquiries, resolving issues promptly, and ensuring an exceptional shopping experience.

Key Responsibilities:
Handle customer inquiries regarding product details, order status, shipping, and returns via phone calls.
Understand customer needs, troubleshoot problems, and provide effective solutions efficiently.
Assist customers with placing orders, tracking shipments, and managing exchanges or refunds.
Maintain a polite, qualified,



and empathetic tone during all customer interactions.
Accurately log customer feedback and details into our system/database.

Requirements:
Excellent communication and active listening skills in English and/or local languages.
Prior experience in telecalling, customer support, or the e-commerce industry is a robust plus.
Basic computer literacy and familiarity with e-commerce operations.
Problem-solving mindset with a passion for helping customers.

Pay: ₹14,000.00 - ₹20,000.00 per month

Work Location: In person

📌 E Commerce Executive Sachin
🏢 Geeta Tex Innovations
📍 Sachin