Hiring: Chat Support Executive – International Process
Location: Malad, Mumbai
Profile: Chat Support Executive (Non-Voice) Week Offs: 2 Weekly Offs
Shift: Rotational Shifts (including night shifts)
Job Responsibilities:
Handle customer queries through live chat and provide accurate resolutions.
Assist customers with their account, service, order, or other process-related queries.
Maintain skilled written communication with customers.
Resolve customer issues within the defined timelines.
Follow company policies, process guidelines, and quality standards.
Ensure customer satisfaction through effective and timely support.
Eligibility Criteria:
Positive written English communication skills.
Basic computer knowledge and typing skills.
Willingness to work in rotational shifts, including night shifts.
Regards,
Ismail Shaikh
+91-XXXXXXXXXX
Pay: ₹28,000.00 - ₹30,000.00 per month
Perks:
Commuter assistance
Health insurance
Paid sick time
Paid time off
Provident Fund