Key Responsibilities:-
Handled inbound and outbound calls to generate leads for financial products such as Personal Loans, Auto Loans, and Insurance etc.
Contacted prospective customers, understood their financial requirements, and explained suitable products and offers.
Followed up with leads regularly and maintained a solid customer pipeline.
Collected and verified basic customer information and required documents.
Coordinated with the sales team, banks, and financial institutions for further processing of leads.
Maintained daily call records, lead status, and follow-up reports.
Achieved assigned calling, lead generation, and conversion targets while maintaining positive customer relationships.