Manage and supervise all Front Office operations, including check-in, check-out, reservations, and guest services.
Lead, train, and motivate the Front Office team to maintain high service standards.
Ensure excellent guest satisfaction by handling guest requests, feedback, and complaints professionally.
Monitor room availability, occupancy, arrivals, departures, and VIP guest requirements.
Coordinate with Housekeeping, F&B;, Engineering, and other departments for smooth hotel operations.
Ensure accurate billing, cash handling, shift reports, and proper documentation.
Maintain and monitor Front Office procedures, standards, and hotel policies.
Handle guest complaints and resolve issues promptly and effectively.
Prepare duty rosters and ensure adequate staffing for all shifts.
Monitor Front Office performance and provide regular reports to the management.
Ensure compliance with safety, security, and hotel operational standards.
Promote upselling and maximize room revenue and other Front Office opportunities.

Pay: ₹40,000.00 - ₹45,000.00 per month

Advantages:
Versatile schedule
Food provided
Provident Fund

Work Location: In person

📌 Front Office Manager Kozhikode
🏢 Dimora Hotels
📍 Kozhikode