Job Title: Customer Service Executive
Experience: Freshers / Experienced
Job Type: Full-Time
Location: [Pune ]

Job Summary

We are looking for a customer-oriented and enthusiastic Customer Service Executive to handle customer queries, provide accurate information, and ensure a positive customer experience. The ideal candidate should have valuable communication skills, a problem-solving attitude, and the ability to handle customer concerns professionally.

Roles and Responsibilities
Handle customer queries through calls, emails, or chat.
Provide accurate information about products and services.
Resolve customer complaints and issues in a professional manner.
Maintain customer records and update information in the system.
Follow up with customers to ensure their concerns are resolved.
Maintain a polite and professional approach while communicating with customers.




Achieve assigned targets and maintain service quality standards.

Required Skills
Valuable verbal and written communication skills.
Basic computer knowledge and familiarity with MS Office.
Positive listening and problem-solving abilities.
Patience and a customer-focused attitude.
Ability to work in a team and handle multiple tasks.
Willingness to work in rotational shifts, if required.

Eligibility Criteria
Minimum qualification: 12th pass / Graduate.
Freshers can apply.
Previous customer service or BPO experience is an advantage.
Candidates should be willing to work from the office, if required.

Pay: ₹20,000.00 - ₹50,000.00 per month

Benefits:
Commuter assistance
Food provided
Health insurance
Life insurance

Work Location: In person

📌 Customer Service Executive Pune
🏢 INTERNATIONAL BPO
📍 Pune