24 Oct
|
TICVIC
|
West Mambalam
24 Oct
TICVIC
West Mambalam
Title: Network Based Office Work Department:Team leader
Team incharge
Team Supervisor
Customer Service
Reports to :PARTHIBAN (TL)
Location: Guindy, Chennai
Employment Type:Full Time /Part Time
Salary:20,000 To 25000 for Fresher
Requirements: 10th Pass (SSLC)
12th Pass (HSC)
Diploma (Any specialization / stream)
Any Degree Experience: Freshers are welcome! (0–1 year of basic work experience is a plus, but not required).
Key Responsibilities: 1)Respond to incoming customer inquiries via phone, email, and chat in a professional and timely manner.
2)Follow up with internal team leads to ensure customer requests are resolved within SLA guidelines.
3)Assist in generating weekly operational reports and tracking customer feedback metrics
Key Skills:
Basic computer knowledge (MS Office, web browser navigation, or basic typing).
Valuable communication skills in Tamil (ability to read/write basic English is an advantage).
Strong punctuality, willingness to learn, and teamwork attitude.
Attention to detail for straightforward records and data verification.
Work Hours and Benefits:
Hours:Monday to Friday (9:00 am to 4:30pm)
Benefits:Comprehensive onboarding and step-by-step role training.
Explicit promotion opportunities to Senior Associate / Team Lead based on performance.
Performance bonuses and attendance incentives.
Room and Food AVAILABLE For Others Candidates Within Chennai Travel pass AVAILABLE
Mobile no:+91-XXXXXXXXXX
Pay: ₹20,000.00 - ₹32,000.00 per month
Benefits:
Health insurance
Work Location: In person
📌 Back Office Executive West Mambalam
🏢 TICVIC
📍 West Mambalam